Privacy Policy

GQLTeam's privacy policy - how we collect, use, and protect your personal information

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you contact us or submit information through our website. This may include:

  • Name and contact information
  • Email address
  • Phone number
  • Company information
  • Information you submit through our contact forms
  • Technical information (IP address, browser type) for security and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Respond to your inquiries and support requests
  • Send you important updates about our services
  • Improve our website and user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

  • With service providers who assist in our operations (e.g., email service providers)
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data transmission (HTTPS)
  • Limited access to personal data
  • Regular security assessments
  • Industry-standard security practices

However, no method of transmission over the internet is 100% secure.

5. Your Rights (GDPR)

Under GDPR and other privacy laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information (right to be forgotten)
  • Object to processing of your data
  • Restrict processing of your data
  • Data portability - receive your data in a structured format
  • Withdraw consent at any time
  • Lodge a complaint with supervisory authorities

To exercise these rights, contact us at info@gqlteam.com.

6. Cookies and Tracking

We use minimal cookies and similar technologies. Our static website does not use cookies by default. However, if you accept cookies, we may use:

Types of Cookies

Necessary Cookies:

  • Session management for contact form
  • Security and fraud prevention
  • These are always enabled

Analytics Cookies (Optional):

  • Google Analytics (if enabled)
  • Help us understand website traffic
  • You can decline these

Third-Party Cookies (Optional):

  • Calendly (scheduling tool)
  • Formspree (contact form)
  • Set only if you use these features

You can control cookie settings through your browser preferences or our cookie banner. Declining optional cookies won’t affect core website functionality.

7. Data Retention

We retain your personal information only as long as necessary for the purposes set out in this policy:

  • Contact form submissions: 2 years
  • Email correspondence: Duration of business relationship
  • Analytics data: 26 months (Google Analytics default)

8. International Data Transfers

GQLTeam is based in Romania (EU). Your data is processed within the EU and protected by GDPR. If we transfer data outside the EU, we ensure adequate safeguards are in place.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the “Last updated” date
  • Sending email notification for significant changes (if you’ve provided your email)

Your continued use of the website after changes constitutes acceptance of the updated policy.

We process your data based on:

  • Consent - You’ve given clear consent for specific purposes
  • Contract - Processing necessary to provide services you’ve requested
  • Legal obligation - Required by law
  • Legitimate interests - For our business operations, where not overridden by your rights

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

GQLTeam
Email: info@gqlteam.com
Phone: +40 742 223 433
Address: Partizanilor 45A, Cluj-Napoca, Romania

Data Protection Officer: info@gqlteam.com

For GDPR-related inquiries or to exercise your rights, please include “GDPR Request” in your email subject line.